Draft for review: have a lawyer check this before relying on it.
- Legal entity name and mailing address (who operates NextFront).
- Governing law and venue (state).
- Have a lawyer review before relying on these terms.
- Confirm the list of service providers (subprocessors) and data retention periods.
Last updated November 14, 2026
Privacy policy
What we collect, why, who we share it with, and the choices you have.
Who we are
NextFront ("we", "us") provides NextFront, software that home-service businesses use to manage customers, scheduling, messaging, estimates, invoices and their website. Questions: hello@nextfront.app.
Two kinds of information
Our customers' account information: the business owners and team members who sign up for NextFront (name, email, password, business details, billing details when paid plans launch).
Information our customers store about their own customers (contacts, messages, appointments, invoices). For this information, the business using NextFront decides what is collected and why; we process it on their behalf and only to provide the service. If you are a customer of a business that uses NextFront, contact that business about your information.
What we collect on this website
- Information you submit: name, email, business details in the request-access form; a website address and optional email in the free website check.
- Messages you send through the website chat.
- Basic technical data (IP address, browser, pages viewed) used for security, rate limiting and to understand site usage. The website check keeps only a one-way hash of your IP address for rate limiting.
How we use information
- To provide, secure and improve NextFront.
- To reply to you, onboard your business and send service messages (for example, sign-in links and invoices).
- To send occasional product updates, which you can unsubscribe from at any time.
- AI features process the information needed for the task you ask for (for example, drafting a reply from your business info). We do not use our customers' data to train AI models.
Text messages and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.
See our SMS terms for how to opt out (reply STOP) or get help (reply HELP).
Who we share information with
We do not sell personal information. We share it only with service providers that run NextFront for us (hosting, database, email and text delivery, payments, AI processing), under contracts that limit their use to providing their service; when the law requires; or as part of a business transfer, with notice.
Security and retention
Data is encrypted in transit, access is limited by role, and every change in an account is logged. We keep information while an account is active and as needed for legal and accounting purposes; customers can export or delete their data.
Your choices and rights
You can access, correct, export or delete your information, and unsubscribe from marketing email using the link in any email. Depending on where you live (for example, California), you may have additional rights. Email hello@nextfront.app and we will respond within 30 days.
Children
NextFront is for businesses and is not directed to children under 16.
Changes
If we make material changes, we will update this page and notify account owners by email.